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Articles

  • WorkSmart taking webcamshots with more than one camera

    Overview As an active contractor, you may notice that the macOS WorkSmart application is cycling through all available webcams such that each timecard has a webcamshot from a different camera rather t...

  • Troubleshooting Compatibility Issues Between Arc Browser and Worksmart Application

    Overview Some users may experience compatibility issues when trying to use the Worksmart application with the Arc browser. This is due to the fact that the Worksmart application does not currently sup...

  • Checking/Adjusting WorkSmart Permissions for macOS Sonoma

    Overview Once you have WorkSmart installed and running on macOS Sonoma or later, you may experience issues with your timecards such as missing images, application names or website URLs due to missing ...

  • Worksmart: Trobleshooting Issues With Browser URLs

    WorkSmart is a powerful productivity tool that relies on browser integration to track active URLs and categorize your time effectively. However, improper browser usage or outdated software can lead to...

  • Understanding "Using AI" and "Second Brain" Tags in Crossover

    Purpose This playbook focuses on the identification, calculation, and feedback process for the Using AI and Second Brain tags in Crossover timecards. These tags are automatically generated and help tr...

  • Worksmart showing offline mode

    Previous versions of WorkSmart will no longer upload timecards. If you are seeing the 'Offline Mode' message, please ensure you are on the latest version: macOS: 20240321 Windows: 2.5.9.1   Overview A...

  • MacOS Permissions for new WorkSmart update

    Overview The new update to the macOS WorkSmart versions includes a change which renames the application from Crossover to WorkSmart to match the other tracker versions. Due to this change, the operati...

  • MacOS Audio Issues

    With the latest update of WorkSmart, you may experience audio issues that happen on a Mac. When the worksmart tracker is running, the system chimes might distorted abd interfere with the OS's ability ...