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Articles

  • Running WorkSmart as an Administrator on Windows

    Overview While running WorkSmart on Windows, you may face issues with timecards generation, webcam usage, or other application problems that are caused by operating system permissions not set up as ex...

  • Changing Webcam Delay

    Overview The WorkSmart application lets you set a delay before your webcam takes a photo. This allows you to set a number of seconds of delay between the WorkSmart process start and the webcam shot, w...

  • Webcam Snapshot Guidelines

    Overview While working using WorkSmart and having webcam photos enabled, contractors will need to adhere and follow the policy available in the Guidelines for Success document. Webcam shots should be ...

  • Worksmart Not Uploading Timecards

    Overview You may notice that the total number of hours worked in WorkSmart is less than what you have really worked on. This difference can be found in the WorkSmart desktop widget but also in your Cr...

  • WorkSmart Start Settings

    Overview Under WorkSmart preferences, you can set up the automatic launch at system startup. Also, you can configure WorkSmart to automatically sign in on launch and start tracking on sign in if requi...

  • WorkSmart is Stopped but With Background Network Activity

    Overview Although WorkSmart is stopped, while reviewing network activity or WorkSmart logs, you can find that there are still APIs being called from WorkSmart. This is expected and WorkSmart is workin...

  • Disabling Rear-Facing Webcam on Microsoft Surface Devices

    Overview When working on a Microsoft Surface device, WorkSmart uses the front-facing camera for the webcam test from the settings menu. However, when taking webcam shots for timecards, WorkSmart uses ...

  • "Missing Browser plugin" Category on Dashboard

    Overview While tracking time with WorkSmart and using Google Chrome , you may notice that while reviewing your top activities in the Crossover dashboard you have a top category called Missing Browser ...

  • WorkSmart Closes After Launch on Windows 10 Home Edition

    Overview After installing the latest WorkSmart version available for Windows 10 successfully, you may find that after launching the application it closes itself if your operating system is Windows 10 ...

  • WorkSmart Closes After Launch on macOS

    Overview WorkSmart application closes immediately after launching it on macOS if there are any issues while trying to retrieve the available webcams. This problem is usually generated by external webc...