Overview You may find out that the number of logged hours is frozen in WorkSmart and is it may seem that it's not tracking time accurately. However, timecards are still being uploaded and available in...
Overview Crossover has decided to temporarily discontinue the technical support provided for WorkSmart under the Linux operating system, this includes all distributions, like Ubuntu, Fedora, Chrome OS...
Overview When a user clicks on the Crossover Worksmart icon on his computer desktop, the User Interface (UI) is not displayed although the application is running. Please notice that the time is being ...
Overview Contractors may experience delays with their timecards upload during a Daylight Saving Time (DST) change, usually up to one hour. During a DST change, your timezone is updated and as a result...
Overview Finance Team contractors might experience black screenshots in timecards due to restrictions applied by Comerica and IBM Security Rapport Extension. This is expected behavior while using thes...
Overview After installing WorkSmart successfully on macOS and once you started tracking time, you may receive the following error message: Worksmart is not able to write time card data to disk. This m...
For macOS Sonoma, see Checking/Adjusting WorkSmart Permissions for macOS Sonoma Overview Once you have WorkSmart installed and running in macOS, you may experience issues with your timecards not being...
Overview As an active contractor, you may notice that the WorkSmart application is not taking webcam shots as expected, meaning that there is no image found while you access your logbook information i...
Overview WorkSmart may experience issues that will result in the application crashing, which means it will completely stop working. Usually, this problem is related to specific customer environment co...
Overview As an active contractor, you may notice that the WorkSmart application is not taking screenshots as expected, meaning that there is no image found, an incorrect number of screenshots found or...