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Articles

  • Mark Timecard as Not Idle

    Overview When a contractor does not use their mouse or keyboard during the 10 minutes slot that results in a timecard, WorkSmart will record that timecard as Idle Time, which is not counted toward the...

  • Delete a Timecard

    Overview Only timecards for the current week (UTC based) can be deleted by contractors, this may be required if the timecard was not supposed to be generated. Usually, contractors need to remove timec...

  • Hours Difference Between Dashboard and Earnings

    Overview Contractors may observe a difference between their logged hours in the Dashboard and the ones considered to calculate their payments in the Earnings on a particular week. The payment that con...

  • Contractor Dashboard

    Overview All active contractors in Crossover share the same Dashboard that provides them information about their own work, in this article you will learn to identify and understand the purpose of all ...

  • Activity Dashboard

    Overview The Activity Dashboard shows vital information about the different types of activities categorized by the WorkSmart tool and how they compare to the manager's plan. In this article, you will ...

  • Changing Your Profile Picture

    Overview The profile picture is the image associated to any contractor's Crossover account and it's used in both contractor's and manager's dashboards. You will need to keep your profile photo updated...

  • Reviewing a Contract Offer

    Overview Once a candidate has gone successfully through the entire application process and a Hiring Manager has decided to hire him to be included in their team, a contract offer link will be sent to ...

  • Using the Check-in Chats Application

    Overview Check-in Chats (CIC) is a Crossover application that allows contractors to perform small one-on-one daily check-ins with their manager and discuss the progress of the agreed goals for the con...

  • Requesting Assignment Information

    Overview As a manager, you may require to retrieve information about one of your direct contractors' assignment history that may be useful to evaluate the overall performance, like Team Room, reportin...

  • Removing Your Profile Picture

    Overview Once you have a profile photo defined, you may want to completely remove it. To delete your profile picture, you will need to follow the solution provided in this article.   Prerequisites Act...