Start a conversation

Articles

  • How to Change your Name on the Crossover Portal

    Overview Your name has changed or is listed incorrectly in the Crossover Portal and you need to update it   Information It isn't possible to make changes to your name from the Crossover Portal. If you...

  • Mismatch between hours in the Dashboard vs effectively paid

    Issue Partners may raise questions regarding a possible payment amount mismatch between earning page versus what is received from Payoneer, like the diagram below: # Week Hours worked USD/ hour Calcul...

  • WorkSmart Login Error: "No team assigned"

    Overview While trying to login to WorkSmart, you may receive the error message: No team assigned if it's not possible to validate that you are enabled to track time. The reason may be related to a pro...