Are there changes in how to contact Support? Tickets: No. You will continue to use the same URL to submit support requests. Behind the scenes, your request will be routed to our new ticketing system, ...
Overview You are assigned an Active Directory (AD) account and credentials during the onboarding process. If you are unable to use or log in to services you were previously granted access to with your...
We ask that all partners adhere to the following address verification guidelines: Please be aware that the address verification document you submit must be different from the one used for identity ver...
Overview This FAQ addresses common questions and concerns about timecards flagged for insufficient activity and provides detailed guidance on how to accurately track your work hours to avoid issues. ...
Idle timecards are time entries where no activity is detected by the system, typically when there is an absence of keyboard or mouse use. Worksmart allows contractors to convert these idle timecards t...