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WorkSmart fails to install due to missing prerequisite: Microsoft Visual C++ 2015 update 3 or higher

Overview

Contractors may experience issues install WorkSmart due to a missing prerequisite. As a result, an error message will be displayed during the installation process and the installer will exit.

This will occur even if the x64 version of the mentioned prerequisite is already installed.

 

Diagnosis 

While installing WorkSmart you an error similiar to the one below:


You may have already verified that the noted prerequisite is already installed. 

 

Solution

WorkSmart is a 32-bit application and therefore requires the x86 version of the .NET redistributable. To resolve this issue:

 

Confirmation

WorkSmart will install successfully

 

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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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