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Articles

  • Adding Manual Time

    Overview Manual time is a feature available in Crossover's logbook that allows contractors to request timecards to be added for work activities that cannot be tracked, like physical meetings and train...

  • Using the Time Approval Application

    Overview Time Approval functionality is only available for managers who may need to use it to view and approve/reject the overtime and manual time requests submitted by their contractors. There are sp...

  • Manual Time Hours Not Reflected

    Overview Manual time added by a contractor is not being reflected in the Time Logged chart on the dashboard or Earnings section even though the timecards are present in the Logbook. This is the expect...

  • Unable to Add Manual Time

    Overview While trying to add Manual Time at the end of your week you may receive the error message An error occurred while processing your request. Unable to add manual time. This error is generated b...