Requesting a Service Account


A Service Account is a specific type of account that can be used within Crossover services to retrieve information from Crossover.

Management working with Crossover may require a Service Account to fetch contractor's information (usually team metrics data) using Crossover APIs. The Service Account is a manager account that will require watcher access to teams in order to retrieve data using REST API calls.



  • Manager/Company administrator/VP/Account Manager role required
  • An email address which is not linked to any existing account in Crossover



Please create a new request for Crossover Support, including:

  • Reason for requesting a service account
  • Email address that will be used for the new account
  • List of the teams from which this service account will retrieve data (optional if new team watcher access is needed)
  • Contact for approval (if needed)


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