Overview

As a candidate, you may require support during your application process using the Jobs portal. This includes any questions or issues with your application, login errors, technical application errors (Amazon Workspace environment, etc), bugs with the recruitment site and also inquiries about problems or failures with the exams, like basic fit assessment, Criteria Cognitive Aptitude Test (CCAT), Multiple Choice, or Free response.

Additionally, for any issues or questions related to scheduled interviews for your position or other account actions available on the Jobs portal, you will need to contact Application Support.

Prerequisites

• Applicant with an active application.

Solution

Please note that all application support requests are handled by the Candidates Support Team, please reach out to them through the Help widget located on the right-hand corner of your candidate account.

Related Articles

• Canceling a Job Application
• Requesting an Extension for Your Application
• Reapplying After Getting Rejected
  
• Job Application Feedback
• CCAT FAQs