Overview

While trying to install WorkSmart on macOS, you may receive the error message explaining that the disk image couldn't be opened with reason "No mountable file systems". This error is caused because the WorkSmart installer dmg file cannot be launched in macOS unsupported old versions.

WorkSmart requires all macOS users to have the latest stable version installed, in order to proceed with the installation you will need to update your operating system version.

Prerequisites

• Latest WorkSmart installer downloaded for macOS.

Diagnosis

After downloading the WorkSmart installer for macOS (following the article for Downloading and Installing WorkSmart), while attempting to install the software you receive the error message explaining that the disk image couldn't be opened with reason "No mountable file systems":

The root cause of this issue is that you are attempting to install WorkSmart on an older version of macOs.

Solution

Update your macOS version to the latest one available, you can also check the WorkSmart System Requirements article.

You will find more information on How to upgrade to macOS Catalina article from Apple, if you have any issue please contact Apple Support.

Confirmation

You will be able to run the application and you will receive the License Agreement message:

Related Articles

• Downloading and Installing WorkSmart
• WorkSmart System Requirements