Issue
Partners may raise questions regarding a possible payment amount mismatch between earning page versus what is received from Payoneer, like the diagram below:
# | Week | Hours worked | USD/ hour | Calculation | Effectively Paid | Offset |
1 | 06-Aug | 39.5 | 50 | 39.5*50=1975 | 1975.00 | 0.00 |
2 | 13-Aug | 39.2 | 50 | 39.2*50=1960 | 1958.33 | -1.67 |
3 | 27-Aug | 37.7 | 50 | 37.7*50=1885 | 1833.33 | -1.67 |
Issue Clarification
The formula to calculate the payment amount takes into account the conversion of Logged Hours from timestamp notation (hours/minutes) into the decimal format, as below:
Number of hours + Number of minutes/60 = e.g. 39h20min = 39 + 20/60 = 39.3333
However, the dashboard shows it rounded to the first decimal place, leading to a possible mistake in the interpretation of the amount for the calculation, as shown below:
Therefore the amounts effectively paid are properly calculated. The math is explained in more details below:
# | Week | Hours effectively worked | Converted into decimal notation |
Hours in Dashboard ROUNDED |
USD / hour |
Payment Formula: (hs*50 + min*50/60) |
1 | 06-Aug | 39h30min | 39.5000 | 39.5 | 50 | 39 hours * 50 + (30 minutes * 50)/60 = 1975.00 |
2 | 13-Aug | 39h10min | 39.1667 | 39.2 | 50 | 39 hours * 50 + (10 minutes * 50)/60 = 1958.33 |
3 | 27-Aug | 37h40min | 37.6667 | 37.7 | 50 | 37 hours * 50 + (40 minutes * 50)/60 = 1883.33 |
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