Mismatch between hours in the Dashboard vs effectively paid

Issue

Partners may raise questions regarding a possible payment amount mismatch between earning page versus what is received from Payoneer, like the diagram below:

# Week Hours worked USD/ hour Calculation Effectively Paid Offset
1 06-Aug 39.5 50 39.5*50=1975 1975.00 0.00
2 13-Aug 39.2 50 39.2*50=1960 1958.33 -1.67
3 27-Aug 37.7 50 37.7*50=1885  1833.33 -1.67




       

 

 

Issue Clarification

The formula to calculate the payment amount takes into account the conversion of Logged Hours from timestamp notation (hours/minutes) into the decimal format, as below:

Number of hours + Number of minutes/60 = e.g. 39h20min = 39 + 20/60 = 39.3333


However, the dashboard shows it rounded to the first decimal place, leading to a possible mistake in the interpretation of the amount for the calculation, as shown below:

Therefore the amounts effectively paid are properly calculated. The math is explained in more details below:

# Week Hours effectively worked Converted into decimal notation

Hours  in Dashboard 

ROUNDED 

USD / hour

Payment Formula:

(hs*50 + min*50/60)

1 06-Aug  39h30min 39.5000 39.5 50 39 hours * 50 +
(30 minutes * 50)/60 = 1975.00
2 13-Aug  39h10min 39.1667 39.2 50 39 hours * 50 +
(10 minutes * 50)/60 = 1958.33
3 27-Aug  37h40min 37.6667 37.7 50 37 hours * 50 +
(40 minutes * 50)/60 = 1883.33

 

 

 

 

 

 



 

 

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