Setting Frequency of WorkSmart Screenshots

Overview

As a Team Room Owner, you can modify the frequency of screenshots taken by WorkSmart for any contractor working under the team. The standard value is 1x, which represents 1 screenshot every 10 minutes, you can change it to 2x, 5x, and 10x. Also, there is an option to completely disable the screenshots taken by WorkSmart.

As a Manager, if you need to have the screenshots frequency updated, you will need to contact the Team Room owner.

 

Prerequisites

  • Team Room Owner with active contractors under the team.

 

Solution

  1. Choose Manage > Teams from your profile menu.

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  2. Open the Team Settings app.

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  3. Scroll down to the Security section, where you can set individual parameters for each contractor:

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  4. Change Screenshots frequency for the contractor that you want to update. Available values are 1x, 2x, 5x, 10x and Disabled.
    • For example, setting as 5x increases the frequency to capture five screenshots every 10 minutes.

  5. Once changed, the values are automatically saved.

 

Confirmation

Follow steps 1-3 from the Solution section and confirm that the Screenshots Frequency is updated.

 

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