Managers may report that they are unable to view the candidates list in order to interview candidates for a particular position.
There may be no visible drop-down menu at the top right corner. The hiring menu disappearance is most likely caused by a missing profile image.
The top right corner icon requires a Profile image to be displayed and be clickable. As the image was somehow removed, it's currently showing a blank image and therefore gives the impression that the menu is unavailable.
Upload an image to your profile to be able to reach the options for interviewing applicants.
- Go to https://app.crossover.com/x/settings/account-info
- Move your mouse over the Image box and click Change Image, as in the picture below
- Upload a professional image and make the required adjustments to fit in the space
- Click Save Changes
- You should be able to see the picture loaded and view the menu options to select and access the Applicants list