Using the Time Approval Application

Overview

Time Approval functionality is only available for managers who may need to use it to view, approve, and reject the overtime and manual time requests submitted by their contractors.

There are specific time constraints depending on the contractor's payment platform in order to request and approve overtime or manual time requests. It's managers' responsibility to approve in a timely manner, if managers do not review their contractor's requests within time, they will be automatically rejected.

 

Prerequisites

  • Manager role

 

Diagnosis

As a manager, you need to understand which manual time/overtime requests will still be available for approval and which ones will be automatically rejected based on the contractor's payment platform and when they were submitted.

Payoneer contractors

  • If manual time cards added for the current week are not approved by the manager by 00:00 UTC one week from the next Monday, they are automatically rejected. For example, if a contractor submits an overtime request on Friday at 00:00 UTC, the manager will have exactly 10 days to approve the request.
  • If overtime requests created for the current week are not approved by the manager by 15:00 UTC one week from the next Monday, they will be automatically rejected. For example, if a contractor submits an overtime request on Friday at 15:00 UTC, the manager will have exactly 10 days to approve the request.

Paychex contractors

  • If manual time cards logged for the current week are not approved by the manager by 15:00 UTC the next Monday, they are automatically rejected.  For example, if a contractor submits an overtime request on Friday at 15:00 UTC, the manager will have exactly 3 days to approve the request.
  • If overtime requests created for the current week are not approved by the manager, WorkSmart will stop counting time at the contractor's weekly hour limit (usually 40 hours).

 

Solution

  1. Log into the Crossover dashboard.
  2. Navigate to the Time Approval application.

    TimeApproval_XO.png
  3. Select the required tab: Manual time or Overtime.
    All requests for overtime and manual time are in Pending status when created.
    • Select the desired Manual time request and click Approve or Reject.

      Manual_Time.png
    • Select the desired Overtime request and click Approve or Reject.

      Overtime.png

Confirmation

Follow steps 1-3 from the Solution section, once you access the entry it will be displayed as approved or rejected based on your previous selection.

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