Watcher Access to Team Rooms

Overview 

A Team Room (TR) Watcher permission can be granted to a manager to have access to Team Room's information without having anyone reporting to him in that TR. Managers with Watcher access can review contractors' details, productivity, and check-in chats information.

Watcher access on team room can be granted by a Company Administrator or the Team Room Owner, Crossover Support will require approval from them if a request is received from managers that need to be added as watchers.

 

Prerequisites

  • Must be Team Room Owner or Company Administrator

 

Solution

  1. Open the Teams app.
  2. Click on the Team Room name in the left column.

    select_team.PNG

  3. Click on the Settings button.

    team_settings_cropped.PNG

  4. Click New Watcher near the bottom of the page.

    watchers.PNG

  5. Select the user to add as a watcher. Only users with the "manager" role will be available to add.

    choose_new_watcher.PNG
  6. Click Add.

    add_watcher.PNG

Confirmation

The manager will now be a watcher for the selected team room, you can confirm following these steps:

  1. Open the Teams app.
  2. Click on the Team Room name in the left column.

    select_team.PNG

  3. Click on the Settings button.

    team_settings_cropped.PNG

  4. The new manager will be listed under the Watchers section. You can remove this manager's watcher access by clicking the trash can icon next to his name.
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