Watcher Access to Team Rooms

Overview 

A Team Room (TR) Watcher permission can be granted to a manager to have access to Team Room's information without having anyone reporting to him in that TR. Managers with Watcher access can review contractors' details, productivity, and check-in chats information.

Watcher access to a Team Room can be granted to managers only by a Company Administrator or the Team Room Owner.

 

Solution

  1. If you are a Manager but not the Team Room Owner or Company Administrator, you will need to reach them or contact Crossover Support including the Team Room Owner in CC for approval.
  2. If you are the Team Room Owner or Company Administrator, open the Teams app.
  3. Click on the Team Room name in the left column.

    select_team.PNG

  4. Click on the Settings button.

    team_settings_cropped.PNG

  5. Click New Watcher near the bottom of the page.

    watchers.PNG

  6. Select the user to add as a watcher. Only users with the "manager" role will be available to add.

    choose_new_watcher.PNG
  7. Click Add.

    add_watcher.PNG

Confirmation

The manager will now be a watcher for the selected team room, you can confirm following these steps:

  1. Open the Teams app.
  2. Click on the Team Room name in the left column.

    select_team.PNG

  3. Click on the Settings button.

    team_settings_cropped.PNG

  4. The new manager will be listed under the Watchers section. You can remove this manager's watcher access by clicking the trash can icon next to his name.
    mceclip0.png

 

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