Overview
A Team Room (TR) Watcher permission can be granted to a manager to have access to Team Room's information without having anyone reporting to him in that TR. Managers with Watcher access can review contractors' details, productivity, and check-in chats information.
Watcher access to a Team Room can be granted to managers only by a Company Administrator or the Team Room Owner.
Solution
- If you are a Manager but not the Team Room Owner or Company Administrator, you will need to reach them or contact Crossover Support including the Team Room Owner in CC for approval.
- If you are the Team Room Owner or Company Administrator, open the Teams app.
- Click on the Team Room name in the left column.
- Click on the Settings button.
- Click New Watcher near the bottom of the page.
- Select the user to add as a watcher. Only users with the "manager" role will be available to add.
- Click Add.
Confirmation
The manager will now be a watcher for the selected team room, you can confirm following these steps:
- Open the Teams app.
- Click on the Team Room name in the left column.
- Click on the Settings button.
- The new manager will be listed under the Watchers section. You can remove this manager's watcher access by clicking the trash can icon next to his name.
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