Which documents are accepted for address verification?

We ask that all partners adhere to the following address verification guidelines:

  • Please be aware that the address verification document you submit must be different from the one used for identity verification, and vice versa.
  • Make sure the address verification document you provide includes both your legal name and your current address. Documents containing only your address, without your name, will not be considered valid.
  • Ensure that the document you provide is a valid one. This can include government-issued IDs, phone bills, electricity bills, rental agreements, bank statements, among others. Keep in mind that if you're submitting a utility bill, it should not be older than three months.
  • We prefer clear photographs of physical documents. If this is not possible, a color scan of the document is also acceptable. We do not accept images of documents displayed on screens.
  • Please refrain from submitting photos of your residence or physical location as proof. Additionally, we do not accept online shopping receipts or incomplete document images where crucial details are not visible.

Your cooperation in following these guidelines is greatly appreciated and will help expedite the verification process.



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